One of my favorite clients stories was a gentleman who came in and needed to know what he needed to do differently to have a happy marriage.
At the end of the session he said, “Thank you very much. I appreciate knowing I have to be nice to her.”
Six months later he called back and said, “Hey Mr. Boice I tried that being-nice-thing and it really works. My wife is very happy and I’m happily married now.”
I’m thinking he knew that he had to be nice and something that I said reinforced that being nice was a good strategy for him.
We all know we need to be nice when we’re talking.
Can we be nice when we’re communicating what we need to communicate?
I think it’s always in our control to be nice to the other person, even when we don’t agree, even when we’re upset, we can still be nice.
So, part of your job in this is to be nice when you’re communicating.